Terms & Conditions
Terms & Conditions
Effective Date: [ 20-07-2025 ]
Welcome to Heer. We’re so glad you’re here.
These Terms & Conditions (“Terms”) apply when you browse, shop, or interact with our website — www.wearheer.in. When you place an order or use our platform, you’re agreeing to these terms. We’ve tried to keep them clear, fair, and human — just like everything we do.
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1. Who We Are
Heer is a homegrown jewelry brand based in Delhi, India. Every piece is made with care, and we aim to build a slow, thoughtful experience through everything we create — including this website.
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2. Using the Website
• You must be 18+ years old to place an order.
• All content — images, text, products, and designs — belongs to Heer. Please don’t copy, reuse, or distribute it without permission.
• Prices, product availability, and descriptions may change from time to time. We promise to be transparent if they do.
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3. Orders + Payments
• Orders are confirmed only once payment is successfully processed.
• In rare cases, if an item becomes unavailable after you order it, we’ll notify you and offer a refund or exchange.
• We accept secure online payments via trusted gateways (like Razorpay, UPI, debit/credit cards).
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4. Product Care
We create jewelry meant to be lived in — but to keep it shining:
• Avoid harsh chemicals and direct perfume sprays.
• Store in the cloth pouch provided.
• Wipe gently with a soft cloth after wear.
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5. Cancellations
Orders can only be cancelled within 2 hours of placing them. After that, we begin the packing process. Drop us a message at hello@wearheer.in if you need help.
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6. Liability
While we do our best to offer accurate information, Heer won’t be liable for any direct or indirect loss from use of our site or products beyond their actual cost. We always recommend reading product details and care instructions carefully.
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7. Legal Stuff
These Terms are governed by Indian law. Any disputes will be handled under the jurisdiction of courts in Delhi, India.